Haftgohar Online Store Terms and Conditions

Introduction

By accessing the Haftgohar website and placing an order, you fully accept and agree to all our terms and conditions.

Store Information

This website is owned and operated by Haftgohar Company, which specializes in the manufacturing and distribution of mountaineering gear and beekeeping equipment.

Registration and Order Placement

Definition of Customer or User

A ‘Customer’ or ‘User’ is defined as any individual who accesses the website, places an order, or utilizes any of the store’s services using the personal information provided during the registration process.

Registration Conditions

Registration on the website is required before placing any orders. Placing an order constitutes full awareness and acceptance of the website’s terms; therefore, customers are required to read these regulations carefully prior to making a purchase and proceed only if they agree with them.

An order is finalized only after stock availability is confirmed and payment is successfully processed.

The Company reserves the right to cancel any order in the event of pricing errors, stock unavailability, or circumstances beyond our control.

Support and Sales business hours are Saturday to Wednesday from 8:30 AM to 5:00 PM, and Thursdays from 8:30 AM to 12:00 PM.

Users must provide complete and accurate information when placing an order. The buyer is solely responsible for the accuracy of all submitted details.

Pricing and Payment

  • کلیه قیمت‌ها مطابق اطلاعات درج‌شده در سایت است.
  • قیمت‌ها ممکن است بدون اطلاع قبلی تغییر کنند.
  • سفارش‌های نهایی‌شده مشمول تغییر قیمت نخواهند شد.

Shipping and Delivery

  • سفارش ها بعد از تایید نهایی توسط فروشگاه بسته بندی و به شرکت حمل تحویل می گردد.
  • زمان آماده‌سازی و همچنین هزینه ارسال سفارش ، بسته به نوع محصول و مقصد متفاوت است. فروشگاه هیچ گونه مسئولیتی در قبال هزینه ارسال ندارد.
  • پس از تحویل به شرکت حمل، مسئولیت کالا و زمان تحویل بر عهده شرکت حمل‌کننده خواهد بود.

Warranty and After-Sales Service

The warranty does not cover damages resulting from misuse, impact, breakage, unauthorized repairs, or normal wear and tear.

Return and Refund Policy

Returns and refunds will be processed in accordance with the website’s Return and Refund Policy.

Product Use Liability

The use of beekeeping and climbing equipment requires strict adherence to safety guidelines, and the consumer assumes all liability for any improper use or misuse.

Intellectual Property

All content, images, and trademarks on this website are the exclusive property of Haftgohar Company.

Changes to Terms / Amendments

The Company reserves the right to amend and update these terms and conditions at any time.